Commercial Services
At Bovine and Hide Upholstery we offer technical services to Australia’s most well known furniture brands. This service is perfect for furniture retailers that service customer warranty and accidental damage queries in home.
Contracting technical services is beneficial because:
We’re your onsite brand ambassador. We work seamlessly with your team to service customer warranty and accidental damage concerns, while providing a best-in-class customer experience.
Clear and concise condition reporting.
Impartial onsite customer support.
Contract a highly trained professional with years’ experience servicing leather, fabric, mechanical, foam and frame services in home.
Bespoke booking systems and flexible billing options available.
Condition Reporting
Need to gauge the scope of a customer’s Warranty or Accidental Damage claim. We liaise directly with your service teams to provide seamless interactions between you and your customers.
Leather and Fabric Repairs
Scratches on leather or stitching in Fabric. We provide a wide range of in-home repairs that save can save your organisation the cost of replacement.
Mechanisms and Electrics
We are trained in the safe replacement of a wide range of recliner mechanisms, buttons, batteries and transformers.
Fabric Cleaning
Stains from transport, kids and everything in-between. If your organisations AD covers it we can clean it. We use safe Australian made products and Fabric protection is included.
Upholstery, Foam and Frames
If the customers claim requires a major intervention such as foam replacement, frame repair or major upholstery. We have you covered. Our workshop facilitates any work that can’t be completed in-situ.
Fabric Protection
Do your customers ask for Fabric Protection. Is this a service you want to provide but don’t. We can provide this service on your behalf.
Warranty and reports
We provide in home assessment and repairs for most warranty claim types. Fabric, leather, mechanical, electrical and framework. Protect your brand while meeting your customers concerns with our best-in-class onsite technical services.
Accidental Damage
Scratched leather, stained fabric or a budding Picaso using the sofa as an easel. We provide timely, professional and friendly in home technical, repair and cleaning services for your customers.
In-store Care
A showroom is the customers introduction to your brand. Sometimes you don’t get to make a second impression. We provide in store cleaning and maintenance services to keep your flagship floor stock looking amazing.
